Terms of service.

Effective Date: October 16, 2024

These Terms of Service ("Terms") govern the use of the website and services provided by UXPact ("we", "our", "us"). By engaging with us for web design services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use our services.

1. Services We Provide

We offer web design services, including but not limited to:

  • Website design and development

  • Custom website creation

  • Website maintenance and updates

  • SEO (Search Engine Optimization) services

  • E-commerce website solutions

  • Website hosting and domain registration assistance (if applicable)

The specific scope of services will be detailed in a separate agreement or proposal between you ("Client") and us.

2. Client Responsibilities

To ensure the timely completion of your project, you agree to:

  • Provide accurate, complete, and timely information related to your project.

  • Respond to our inquiries in a timely manner.

  • Ensure that you have all necessary rights to the content you provide, including text, images, logos, and trademarks.

  • Keep us updated with any changes in your project’s scope, timelines, or goals.

Failure to meet these responsibilities may result in delays or additional charges.

3. Payment Terms

  • Fees: Payment terms and fees will be outlined in the proposal or contract you sign with us. Unless otherwise agreed, all fees are due upon completion of the project or in agreed-upon installments.

  • Deposit: A non-refundable deposit of [Insert percentage, e.g., 50%] may be required to begin work.

  • Late Payments: If any payment is overdue, we reserve the right to suspend or terminate the services until payment is made in full.

  • Additional Charges: Any work beyond the agreed scope (i.e., out-of-scope requests) may incur additional fees. You will be notified of any additional charges before they are incurred.

4. Intellectual Property

  • Ownership: Upon full payment, you will own the final design, code, and content of the website (subject to any third-party licenses or restrictions). However, we retain ownership of any proprietary tools, code libraries, or frameworks we create or use during the design and development process.

  • License for Use: We grant you a non-exclusive, non-transferable license to use the final deliverables for your business purposes, as outlined in the scope of work. Any unauthorized use, reproduction, or distribution of our work is prohibited.

5. Project Timelines

We will provide an estimated project timeline at the start of your project. While we will make every effort to meet deadlines, timelines are subject to change due to the complexity of the project, delays in receiving information or approvals from you, or other unforeseen circumstances.

If there are delays caused by the client, the project timeline may be extended, and additional charges may apply.

6. Client Review and Approval

Upon completion of the website design, you will have an opportunity to review and request changes. We offer a specific number of revisions (typically [Insert number, e.g., 2-3] rounds of revisions) as part of the agreed-upon scope. Additional revisions beyond this may incur extra charges.

You will be asked to provide written or verbal approval when the project is complete and ready for launch. Once approval is given, the project is considered complete.

7. Hosting and Maintenance

If we provide hosting or ongoing maintenance services, these will be governed by a separate agreement. If you choose to host the website with a third-party provider, we are not responsible for any issues related to their service.

For ongoing maintenance, the client agrees to a maintenance agreement, or we will charge an hourly rate for any updates or changes required after the project is completed.

8. Third-Party Services and Content

Our services may involve third-party software, plugins, or APIs (e.g., payment gateways, analytics tools, etc.). We are not responsible for the performance, availability, or security of these third-party services. Any third-party software or tools that we recommend or use on your behalf are subject to their respective terms of service.

9. Limitations of Liability

We will make every effort to deliver high-quality work and to resolve any issues you encounter, but we do not guarantee that the website will be error-free or immune to downtime. Our liability is limited to the fees paid by you for the specific services rendered. We are not liable for any indirect, incidental, or consequential damages arising out of the use or inability to use the website or services.

10. Termination of Services

Either party may terminate this agreement by providing written notice if the other party breaches any material term of this agreement and fails to remedy the breach within [Insert number of days, e.g., 10 days] after being notified.

In the event of termination:

  • You will be responsible for any fees for work completed up to the point of termination.

  • Any ongoing projects or work in progress will be halted, and we will provide you with the final deliverables to the extent completed.

11. Confidentiality

Both parties agree to keep confidential any sensitive information shared during the course of the project, including business strategies, client data, and proprietary code. This confidentiality obligation will remain in effect even after the project is completed.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Insert jurisdiction, e.g., the state of California], without regard to its conflict of law principles. Any disputes arising from these Terms shall be resolved in the competent courts of [Insert location].

13. Modifications to These Terms

We reserve the right to update or modify these Terms at any time. If we make changes, we will post the updated Terms on our website and update the effective date. By continuing to use our services after any changes, you agree to be bound by the revised Terms.

14. Contact Us

If you have any questions or concerns regarding these Terms of Service, please contact us at: uxpact.design@gmail.com.